WHATSAPP RECEPTION · MANAGED BY GDA

Your next customer
is on WhatsApp.
Be there to reply.

Turn the WhatsApp enquiries you’re missing into booked appointments. A managed AI receptionist that replies in seconds, day or night, in English and Arabic, answering from your approved prices, capturing job details and booking within your availability.

Founding clients: if it doesn’t win you more bookings in the first month, you don’t pay the monthly fee.

English + العربيةYour approved answersHuman handover
WHATSAPP RECEPTION · PREVIEW
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GDA Demo CleaningFictional business · Dubai

Illustrative conversation. Explore the interactive demo →

ONE CONNECTED RECEPTION WORKFLOWANSWER QUESTIONSCAPTURE ENQUIRIESCOORDINATE NEXT STEPS
Meet your WhatsApp receptionist

Keep the conversation moving.
Even when your team is busy.

Give each enquiry a useful response, with the right information and a clear route to your team. Start with the messages your business already receives.

01 / ANSWER

Useful answers, any hour

Respond to routine questions using your approved services, pricing and FAQs. Support English and Arabic conversations, including enquiries that arrive after hours.

YOUR BUSINESS KNOWLEDGE
02 / CAPTURE

Get the details that matter

Collect the service, location and other details your team needs. Keep the enquiry and conversation together, ready for a quote or booking decision.

A CLEARER ENQUIRY
03 / COORDINATE

A booking, or the right person

Support bookings within agreed availability rules. Send custom quotes, exceptions and requests for a person to your team, with the conversation attached.

YOUR TEAM STAYS IN CONTROL

We configure the receptionist around your business, agree the connection and booking workflow, and manage the service after launch.

See how we set it up →
Start where the enquiries are

For businesses built on bookings.

The strongest fit is a business with regular WhatsApp enquiries, a clear service offer and a team ready to fulfil the work.

SERVICE ENQUIRIES

Car care & detailing

Capture the vehicle, service and preferred time. Route condition-dependent quotes to the team.

APPOINTMENT REQUESTS

Salons & studios

Answer service questions and collect appointment requests around your staff’s availability.

LEAD QUALIFICATION

Property businesses

Capture requirements and viewing requests, with listing and agent workflows scoped together.

How we work

Your business first.
The automation follows.

A practical setup process, with your team involved before the first customer conversation goes live.

1

Understand the flow

Review your enquiries, response gaps, service capacity and current booking process.

2

Configure & connect

Approve the answers, handover rules and channel setup. Agree any integrations in scope.

3

Test with your team

Check both languages, booking rules and exceptions before enabling customer conversations.

4

Measure & improve

Review responses, qualified enquiries and completed bookings against your starting point.

What slow replies cost you

Count the enquiries
you’re losing.

Put in your own numbers. If even a few missed enquiries a month would have become customers, the receptionist pays for itself.

An estimate, not a promise. Before launch we measure how quickly your WhatsApp replies today and agree that as the baseline.

32enquiries lost a month
4.8customers you could win back
AED 7,256a month left on the table, 7.3x the AED 1,000 monthly fee
Managed monthly service

WhatsApp Reception,
managed by GDA.

We configure your receptionist, connect the agreed workflow, and manage it monthly. After the first month, we review enquiries, bookings, and opportunities to improve.

  • Your services, FAQs and approved price information
  • English and Arabic response configuration
  • Enquiry capture and human handover
  • Booking workflow agreed before setup
  • Managed hosting, monitoring and monthly improvements
  • A first-month review against your starting point
Beyond the first conversation

More of your business, connected.

GDA also builds the software and workflows around your reception service, as your needs grow.

WORKFLOW AUTOMATION

Less repetitive admin

Connect enquiry handling to the steps your team repeats: assigning work, updating records and preparing follow-ups.

SYSTEM INTEGRATION

Make your tools work together

Scope connections to your CRM, booking tools and internal systems, with clear ownership of the data.

SOFTWARE ENGINEERING

Build what your business needs

Custom platforms and AI-assisted workflows, backed by GDA’s software architecture and delivery expertise.

Before you start

A few useful answers.

Can we use our existing WhatsApp number?

Yes. We link it the same way WhatsApp Web does, by scanning a QR code. That isn’t WhatsApp’s official Business API, so for a number your business can’t afford to lose we recommend starting on a second number, and moving to the official API as a scoped upgrade. The receptionist only ever replies to people who message you first. The demo is a simulation and isn’t connected to a live number.

Will it invent prices or confirm unavailable appointments?

The workflow is configured around your approved information and booking rules. Unknown prices and custom work go to your team. We test these cases before launch; your team must keep services and availability accurate.

Does it replace our receptionist?

It handles the routine first response and enquiry capture. Your team stays responsible for exceptions, custom quotes and the customer experience. Customers can request a person.

Does it connect to our calendar or CRM?

We review your tools during discovery and include specific integrations in the agreed scope. The demo does not create real calendar events. An existing calendar connection is not assumed to be included or ready.

What does the first-month guarantee cover?

The monthly fee for your first month. Before launch we agree a baseline: how many WhatsApp enquiries you get and how many become bookings. If after 30 days live the receptionist hasn’t turned more of the enquiries you were missing into bookings, you don’t pay that month. It applies when your WhatsApp stays connected and the receptionist is left running. The setup fee covers our build work and isn’t refunded.

How do we know it’s working?

We agree a baseline before launch. At the first-month review, and every month after, we look at response coverage, qualified enquiries, handoffs, bookings and paid jobs: the money it actually brought in, not just how many messages it answered.

How fast does your
WhatsApp reply today?

Book 10 minutes. We’ll look at how quickly your enquiries get answered now,
and show you the receptionist answering the same question in seconds.